https://community.pandora.com/t5/My-Collection/Deleted-my-collection/m-p/41701#M8163 <P>Hi&nbsp;<a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/349906">@Gonjohn666</a>! Thanks for posting.</P> <P>The Pandora account associated with your community profile is not upgraded to a paid subscription, and has not been upgraded in the past.&nbsp;</P> <P>Sounds like you may have another Pandora account under a different email address. I've gone ahead and created a support case for you. One of our User Support agents will be reaching out via the email associated with this account to follow up.&nbsp;</P> <P>Please be on the look out for their email.&nbsp;</P> Tue, 17 Nov 2020 22:43:30 GMT TannerPandora 2020-11-17T22:43:30Z https://community.pandora.com/t5/My-Collection/Deleted-my-collection/m-p/41687#M8161 <P>So this morning I found out my entire collection of downloaded songs was removed and im having trouble downloaded songs again as well. I've had premium for a few years and had a very large collection of music that is now gone.&nbsp;</P> Tue, 17 Nov 2020 21:31:57 GMT https://community.pandora.com/t5/My-Collection/Deleted-my-collection/m-p/41687#M8161 Gonjohn666 2020-11-17T21:31:57Z https://community.pandora.com/t5/My-Collection/Deleted-my-collection/m-p/41701#M8163 <P>Hi&nbsp;<a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/349906">@Gonjohn666</a>! Thanks for posting.</P> <P>The Pandora account associated with your community profile is not upgraded to a paid subscription, and has not been upgraded in the past.&nbsp;</P> <P>Sounds like you may have another Pandora account under a different email address. I've gone ahead and created a support case for you. One of our User Support agents will be reaching out via the email associated with this account to follow up.&nbsp;</P> <P>Please be on the look out for their email.&nbsp;</P> Tue, 17 Nov 2020 22:43:30 GMT https://community.pandora.com/t5/My-Collection/Deleted-my-collection/m-p/41701#M8163 TannerPandora 2020-11-17T22:43:30Z