post Re: Thumbprint Radio not playing after deleting stations in My Collection

Thumbprint Radio not playing after deleting stations

reecon — Tue, 01 Dec 2020 15:17:53 GMT

My account returns a "This station not currently available" on IOS, desktop and Firestick Pandora app. This has been this way for about a month. Help?

Moderator Edit: Edited title for clarity

Re: Thumbprint Radio not playing after deleting stations

AdamPandora — Tue, 01 Dec 2020 15:20:15 GMT

@reecon Nice to see you around the Community. 👋🏽

I took a look at your account, and it appears you've deleted every station from your collection other than Thumbprint Radio.

In order for Thumbprint Radio to work, you will need to create a few more stations and give each of them some thumbs up. Once you've given enough thumb feedback (try giving at least 3 or 4 thumbs up on each station), you should be able to play Thumbprint Radio the following day.

Also, the stations will need to be created from tracks or artists that are not Holiday, Children's, or Comedy, as these tracks tend not to mix as smoothly with other thumbed up tracks from all your stations.

Hope this helps!

Re: Thumbprint Radio not playing after deleting stations

reecon — Tue, 08 Dec 2020 18:22:16 GMT

Thank you. this appears to have resolved the issue. This leads to another question. Is there a limit on the number of songs on the Thumbprint station? Seems that mine is at 1000 and doesn't budge.

Re: Thumbprint Radio not playing after deleting stations

AdamPandora — Wed, 09 Dec 2020 14:51:06 GMT

@reecon There shouldn't be a limit on that station.

Can you please send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝