https://community.pandora.com/t5/My-Collection/Music/m-p/5604#M877 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/41228">@Telephone3</a>&nbsp;Nice to see you around the community.</P> <P><SPAN>You mentioned that no ads will play - could you tell me a bit more about what is happening? </SPAN></P> <P><SPAN>Are you listening to Pandora on a computer or on a device?</SPAN></P> <OL> <LI><SPAN>If you are on a computer, are you listening from:</SPAN></LI> <UL> <LI><SPAN>A Mac or Windows computer?</SPAN><SPAN><BR /></SPAN></LI> <LI><SPAN>Our website, or the desktop app? If you're listening from our website, what browser are you using?</SPAN><SPAN><BR /></SPAN></LI> </UL> <LI><SPAN>If you are on a device, what is the make and model (and carrier, if applicable)?</SPAN><SPAN><BR /></SPAN></LI> <LI><SPAN>Is there an error message whenever an ad plays? If so, what does it say?</SPAN><SPAN><BR /></SPAN></LI> <LI><SPAN>Are you referring to the advertisements you are prompted to watch when trying to stream content on-demand?</SPAN></LI> <LI><SPAN>Can you provide me with a screenshot of what you're seeing? (If you're not sure how to take a screenshot, just let me know and I'll be happy to provide you with some additional steps.)</SPAN><SPAN><BR /></SPAN></LI> </OL> <P><SPAN>Please provide as much information as possible and I will be happy to look into this further with you.&nbsp;</SPAN></P> Mon, 18 Nov 2019 16:07:01 GMT AdamPandora 2019-11-18T16:07:01Z https://community.pandora.com/t5/My-Collection/Music/m-p/5566#M873 <P>Will not play ads, otherwise awsome</P> Mon, 18 Nov 2019 01:01:56 GMT https://community.pandora.com/t5/My-Collection/Music/m-p/5566#M873 Telephone3 2019-11-18T01:01:56Z https://community.pandora.com/t5/My-Collection/Music/m-p/5604#M877 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/41228">@Telephone3</a>&nbsp;Nice to see you around the community.</P> <P><SPAN>You mentioned that no ads will play - could you tell me a bit more about what is happening? </SPAN></P> <P><SPAN>Are you listening to Pandora on a computer or on a device?</SPAN></P> <OL> <LI><SPAN>If you are on a computer, are you listening from:</SPAN></LI> <UL> <LI><SPAN>A Mac or Windows computer?</SPAN><SPAN><BR /></SPAN></LI> <LI><SPAN>Our website, or the desktop app? If you're listening from our website, what browser are you using?</SPAN><SPAN><BR /></SPAN></LI> </UL> <LI><SPAN>If you are on a device, what is the make and model (and carrier, if applicable)?</SPAN><SPAN><BR /></SPAN></LI> <LI><SPAN>Is there an error message whenever an ad plays? If so, what does it say?</SPAN><SPAN><BR /></SPAN></LI> <LI><SPAN>Are you referring to the advertisements you are prompted to watch when trying to stream content on-demand?</SPAN></LI> <LI><SPAN>Can you provide me with a screenshot of what you're seeing? (If you're not sure how to take a screenshot, just let me know and I'll be happy to provide you with some additional steps.)</SPAN><SPAN><BR /></SPAN></LI> </OL> <P><SPAN>Please provide as much information as possible and I will be happy to look into this further with you.&nbsp;</SPAN></P> Mon, 18 Nov 2019 16:07:01 GMT https://community.pandora.com/t5/My-Collection/Music/m-p/5604#M877 AdamPandora 2019-11-18T16:07:01Z