post Re: Lost playlists after upgrading to Pandora Plus in Subscriptions

Lost playlists after upgrading to Pandora Plus

Seantinin — Wed, 22 Sep 2021 18:05:54 GMT

My subscription went out do to having a new card now lost my whole Playlist. How do I recover

Moderator Edit: Edited title for clarity

Re: Lost playlists after upgrading to Pandora Plus

AdamPandora — Wed, 22 Sep 2021 18:10:54 GMT

@Seantinin Nice to see you around the Community.

To clarify, it looks like recently upgraded to Pandora Plus - the ability to enjoy customized playlists is only an option with Pandora Premium.

To regain access to your customized playlists, you will need to upgrade to Pandora Premium again.

Since your account is upgraded through Google Play, you can follow the instructions on this thread if yo'd like to switch to Pandora Premium: Billed by Google - Switch from Plus to Premium

Hope this helps!

Re: Lost playlists after upgrading to Pandora Plus

Cjcall0809 — Mon, 29 Aug 2022 16:28:02 GMT

lost playlist after renew credit card info.... help

Re: Lost playlists after upgrading to Pandora Plus

AdamPandora — Mon, 29 Aug 2022 16:49:59 GMT

@Cjcall0809 What are the names of some of the playlists that are missing from your collection?

Can you please send me a screenshot of what you're seeing as well?

Thanks for working with me on this. 🤝

Re: Lost playlists after upgrading to Pandora Plus

Jc2710 — Thu, 08 Jan 2026 17:04:59 GMT

It deleted my thumbs up playlist. I want to recover it. How do I do that?

Re: Lost playlists after upgrading to Pandora Plus

MariaPandora — Mon, 19 Jan 2026 22:59:06 GMT

Hi @Jc2710, thanks for posting!

I have recovered your Thumbs Up Playlist for you, and you should see it in your collection soon.

Keep in mind that you might have to restart your web browser or mobile app to see the changes.

Hope this helps! Feel free to let me know if you have any other questions.