post Error message when sending family plan invitations in Subscriptions

Error message when sending family plan invitations

dknowle — Mon, 27 Dec 2021 13:36:56 GMT

I just upgraded to the family plan, but get an error message that subscriptions are not currently available whenever I enter an e-mail & click the invite button. I'm using Pandora on Android, Samsung Galaxy S21+

Moderator Edit: Edited title for clarity

Re: Can't Invite after upgrading to family plan

AdamPandora — Mon, 27 Dec 2021 13:36:34 GMT

@dknowle I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Getting error message when trying to add family member

wild1685 — Tue, 30 Aug 2022 15:47:18 GMT

Whenever I enter my sons email associated with his pandora account to add him to my family plan I get an error message "Something has gone wrong. We're working on this issue, and we'll have things back to normal soon.". We had the family plan but my payment method didn't get updated in time, so I had to reupgrade and when doing so had to re invite everyone. The other account added ok but his is not.

Re: Getting error message when trying to add family member

AdamPandora — Tue, 30 Aug 2022 17:29:00 GMT

@wild1685 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Re: Error message when sending family plan invitations

kellylambersric — Thu, 13 Apr 2023 17:48:20 GMT

Same issue, what is the solution?

Re: Error message when sending family plan invitations

jenniferrivasfi — Sat, 27 Jan 2024 20:48:00 GMT

I am not able to send my family an invite for our family sharing plan.

Re: Error message when sending family plan invitations

AdamPandora — Mon, 29 Jan 2024 17:20:07 GMT

@jenniferrivasfi I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Re: Unable to Manage Family Plan

beachmama — Wed, 21 Feb 2024 13:53:16 GMT

I just signed up for the Premium Family Plan. It will not allow me to add anyone to the plan. It says something has gone wrong. We're working on this issue, and we'll have things back to normal soon. How long is that, it defeats the purpose of this subscription.

Re: Unable to Manage Family Plan

AdamPandora — Wed, 21 Feb 2024 14:51:41 GMT

@beachmama I do see you've submitted a message to our support team through our help page.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!

Family Plan

Judgeshelby — Wed, 21 Feb 2024 20:51:23 GMT

I recently upgraded my pandora to the family plan. When I go to add members, it tells me subscriptions not available. Please try again later.

Re: Family Plan

AdamPandora — Thu, 22 Feb 2024 12:44:26 GMT

@Judgeshelby I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

"Something has gone wrong" family plan invite

Unabiker — Wed, 01 May 2024 14:34:45 GMT

We keep getting "something has gone wrong" error when trying to invite users to our family plan

Re: "Something has gone wrong" family plan invite

AdamPandora — Wed, 01 May 2024 15:37:50 GMT

@Unabiker I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!