post Re: Manager in Subscriptions

How to transfer subscription to a different account

Stacyjohn47 — Thu, 03 Nov 2022 17:27:41 GMT

I currently pay on 1 email but I want to switch that payment to my older account I just found with different email. How can I do that??

Moderator Edit: Edited title for clarity

Re: Switching accounts

AdamPandora — Thu, 03 Nov 2022 17:26:45 GMT

@Stacyjohn47 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Re: Manager

LindaSchminda — Fri, 29 Mar 2024 11:19:53 GMT

Yes. I see that Pandora was Subscribed to by my late husband. His email was xx@
I know this, because I just got the paid monthly subscription info from the Google Play store to that email address. I actually thought that email address was closed down.

The credit card that is being used for auto-debits is my credit card is fine, but can we change the 'owner' of the Pandora account to me: xx@ ??

Thanks, Linda

Moderator Edit: Removed Personal Info

Re: Manager

AdamPandora — Fri, 29 Mar 2024 11:20:04 GMT

@LindaSchminda I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Re: Manager

LindaSchminda — Fri, 29 Mar 2024 13:12:48 GMT

Thank you, Adam. Have a wonderful Easter Weekend! 🐰

Re: How to transfer subscription to a different account

LindaSchminda — Tue, 18 Nov 2025 00:59:23 GMT

Hi,
I wish I could tell you that I received an answer to my question, but I haven’t, and I posted this quite some time ago. I’m surprised that even Pandora support hasn’t come onto the Community to answer this.

🤷‍♀️