post Error message when accepting Family Plan invitation in Subscriptions

Error message when accepting Family Plan invitation

dejameser — Tue, 16 Apr 2024 17:52:35 GMT

I sent an invitation. Person cannot accept the invitation and get this error message.

The following error was encountered while trying to retrieve the URL: http://pxsg.pandora.com/ls/click?

Unable to determine IP address from hostname pxsg.pandora.com

The DNS server returned:

Moderator Edit: Edited title for clarity

AdamPandora — Tue, 16 Apr 2024 17:52:08 GMT

@dejameser I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Hairapysings — Wed, 31 Jul 2024 02:05:19 GMT

I signed up for the family plan. Every one of my invitees have received a message once clicking on the email from Pandora that says

Your connection is not private

Attackers might be stealing your information from pxsg.pandora.com.....

Anyone else experience this issue?

AdamPandora — Wed, 31 Jul 2024 11:12:39 GMT

@Hairapysings I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!