post Re: Billing in Subscriptions

Billed by Apple - Charged wrong amount

Jodydody — Thu, 02 May 2024 11:18:38 GMT

How do I found out why I was billed 37.60 when it has been 12.99

Re: Billing

AdamPandora — Wed, 01 May 2024 18:27:27 GMT

@Jodydody I'm showing your account is currently upgraded to Pandora Premium through Apple.

To clarify, were you billed $37.60 by Apple?

Let me know.

Re: Billing

Jodydody — Wed, 01 May 2024 19:06:12 GMT

Yes that is way I am questioning Pandora Preminm should only be $10.99 can you send me something showing what I was charged

Jolene Miller

Re: Billing

AdamPandora — Thu, 02 May 2024 11:18:22 GMT

@Jodydody Unfortunately, I can't manage this directly on my end as we don't have access to the Apple billing system.

If you're seeing an incorrect charge made on your account by Apple, you'll need to contact Apple support for more assistance.

I hope this is helpful.

Payment

RickyBishop — Thu, 23 May 2024 14:14:09 GMT

I need to set up a new payment plan ! Apple is charging me $54 to pay you $6

Re: Payment

AdamPandora — Thu, 23 May 2024 15:31:47 GMT

@RickyBishop I do see your account is currently upgraded through Apple.

Unfortunately, I can't manage this directly on my end as we don't have access to the Apple billing system.

If you're still having trouble, you'll need to contact Apple support for more assistance.

I hope this is helpful.