post Re: Refund Request: Unrequested Plan Change in Subscriptions

Refund Request: Unrequested Plan Change

rachelmross22 — Fri, 03 May 2024 20:03:53 GMT

Hi there,

My plan was unexpectedly changed to the $10 a month from the $5 per month, without a request to do so. I selected to return to the $5 a month plan. However, I would like a refund regarding the difference that I was charged.

Thank you,
Rachel

Re: Refund Request: Unrequested Plan Change

AdamPandora — Mon, 06 May 2024 11:22:02 GMT

@rachelmross22 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!