post Re: How to cancel trial subscription in Subscriptions

Unable to cancel trial subscription

dceverson — Mon, 10 Jun 2024 16:35:41 GMT

I am trying to cancel my trial subscription. The instructions state "Switch Plans and then Cancel Subscription." But there is no Switch Plans" on my creen to select.

Thanks in advance for your assistance......

Moderator Edit: Edited title for clarity

Re: How to cancel trial subscription

AdamPandora — Mon, 10 Jun 2024 16:35:18 GMT

@dceverson I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!