post Re: Upgrade in Subscriptions

Upgrade

cmothergoose — Thu, 05 May 2022 17:46:27 GMT

I want to upgrade.

I have an IPhone where I do all my internet stuff. I do not have a computer nor any other device.I went to APP store, to settings and I only have YouTube, no pandora showing.I tried my pandora app and tried chatting… they say “wait while we create a order.

how can I get help to upgrade my pandora from plus to more??

Re: Upgrade

AdamPandora — Thu, 05 May 2022 18:14:56 GMT

@cmothergoose It looks like your account is currently upgraded to Pandora Plus through Google Play.

To clarify, do you no longer have access to the Android device you originally used to purchase your subscription?

If not, you'll first need to cancel your subscription through Google Play and wait for it to expire.

When your account reverts back to the free service, you'd then be able to upgrade to Pandora Premium directly through our website.

Let me know.

Re: Upgrade

Ricardo2 — Mon, 23 Sep 2024 13:38:41 GMT

Tengo un nuevo teléfono Samsung S-24 y quiero suscribirme

Quiero cambiar el teléfono

Ya no tengo el iPhone y quiero suscribirme con.mi nuevo teléfono

Re: Upgrade

AdamPandora — Mon, 23 Sep 2024 13:40:19 GMT

@Ricardo2 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!