post Cancel subscription in Subscriptions

Unable to cancel subscription through Apple

volundion — Mon, 01 May 2023 11:21:30 GMT

Says that I'm being billed through iTunes, called Apple support, they said I have no subscriptions under them. Cancel my subscription.

Moderator Edit: Edited title for clarity

Re: Cancel subscription

AdamPandora — Mon, 01 May 2023 11:21:13 GMT

@volundion Unfortunately, we can't manage this directly on my end as we don't have access to the Apple billing system.

You'll need to contact the Apple support team for further assistance. Otherwise, I'm afraid you'll continue to be billed each month.

I hope this helps.

Re: Cancel subscription

volundion — Tue, 02 May 2023 13:53:01 GMT

It doesn't because, as mentioned, they say I have no subscriptions under them. If I delete my account, will my subscription go away?

Re: Cancel subscription

AdamPandora — Tue, 02 May 2023 17:20:05 GMT

@volundion Deleting your Pandora account through Apple will not stop any charges that are currently getting processed through their service.

You'll need to contact the Apple support team for further assistance. Otherwise, I'm afraid you'll continue to be billed each month.

You can also contact your banking institution directly for help.

Cancel subscription

Taysway — Wed, 09 Oct 2024 21:03:23 GMT

I have tried to go through my bank and Apple but I need to cancel the subscription and I don’t see where I can do it on the site or app

Re: Cancel subscription

AdamPandora — Thu, 10 Oct 2024 11:26:25 GMT

@Taysway Unfortunately, we can't manage this directly on our end as we don't have access to the Apple billing system.

If you're still having trouble, you'll need to contact Apple support for more assistance.

I hope this is helpful.