post Re: Update billing information on expired subscription in Subscriptions

Billed by Google Play: Update credit card

cllp78735 — Wed, 09 Aug 2023 11:20:47 GMT

Change my credit card info. New Visa

Re: Change credit card payment

AdamPandora — Mon, 24 Jul 2023 16:31:28 GMT

@cllp78735 It looks like your account is upgraded through Google Play.

Check out this thread for instructions on how to update your payment information with their system: Update billing info - Google Play

Hope this helps!

Re: Change credit card payment

scmcfarlane — Tue, 25 Jul 2023 17:54:15 GMT

i lost my credit card and I want to update my payment method with my new credit card info

Re: Change credit card payment

AdamPandora — Tue, 25 Jul 2023 18:25:56 GMT

@scmcfarlane It looks like your account is upgraded directly through Pandora.

Check out this thread for instructions on how to update your payment information: Update billing info - Direct Billed

Hope this helps!

Changing my billing bank acct eithout cancelling subscription

dbaby63 — Sun, 21 Jan 2024 08:53:43 GMT

How do I change account that subscription auto pays from?

Re: Changing my billing bank acct eithout cancelling subscription

AdamPandora — Mon, 22 Jan 2024 18:21:29 GMT

@dbaby63 It looks like your account is upgraded through Google Play.

Check out this thread for instructions on how to update your payment information with their system: Update billing info - Google Play

Hope this helps!

Re: Unable to update credit card info

Rwsr007 — Mon, 15 Apr 2024 06:00:41 GMT

Where do i update my debit card information for Pandora?

Re: Unable to update credit card info

AdamPandora — Mon, 15 Apr 2024 11:37:57 GMT

@Rwsr007 It looks like your account is upgraded through Google Play.

Check out this thread for instructions on how to update your payment information with their system: Update billing info - Google Play

Hope this helps!

Profile

Sylmarian — Sat, 18 May 2024 23:04:22 GMT

Why is it so hard to change payment method?

I go to the APP and it says go to the web site. I go to the web site and it says go to the APP. It is the same when you want to upgrade! I love Pandora great App but not user friendly!

Re: Profile

AdamPandora — Mon, 20 May 2024 11:10:06 GMT

@Sylmarian It looks like your account is upgraded through Google Play.

Check out this thread for instructions on how to update your payment information with their system: Update billing info - Google Play

Hope this helps!

Re: Profile settings gear not shown

glasbraegmail — Fri, 22 Nov 2024 21:11:09 GMT

no I am not able

Re: Profile settings gear not shown

AdamPandora — Sat, 23 Nov 2024 13:35:38 GMT

@glasbraegmail I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further?

What exactly are you unable to do?

The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.

Re: Profile settings gear not shown

glasbraegmail — Wed, 27 Nov 2024 01:16:44 GMT

Adam, I signed up for Pandora in 2006 or 2007, long time ago. It's been
working for me just fine.

Someone stole my credit card number 10 days ago. I tried many, many times
to add a new credit card; it never worked. My cousin who is much more savy
with computers also could not make the change despite working for 30 min.

I want to keep Pandora. Please help me add a new credit card so I can
continue to listen to it.
Thanks, Susan H.

--

Re: Profile settings gear not shown

AdamPandora — Wed, 27 Nov 2024 12:22:29 GMT

@glasbraegmail I moved your post over to this exiting thread: Billed by Google Play: Update credit card

It looks like your account is upgraded through Google Play.

Check out this thread for instructions on how to update your payment information with their system: Update billing info - Google Play

Hope this helps!

Need to update my form of payment

Slenards — Sat, 07 Dec 2024 13:34:39 GMT

It is ridiculous how much time I spent trying to find a way to update my form of payment! Apparently I set it up through google play and there is no way I can change it! I want to just cancel my subscription. That’s how irritated I am! Not even a phone # to call!

Re: Need to update my form of payment

AdamPandora — Sat, 07 Dec 2024 14:56:51 GMT

@Slenards I do see your account is currently upgraded through Google Play.

Check out this thread for instructions on how to update your cc info within their system: Update billing info - Google Play

If you run into any issues, you can also contact our support team directly for further assistance here.

Hope this helps!

Re: Update billing information on expired subscription

551Jan70 — Wed, 08 Jan 2025 14:39:28 GMT

Well what do I do then

Re: Update billing information on expired subscription

AdamPandora — Wed, 08 Jan 2025 14:40:33 GMT

@551Jan70 I moved your post over to this exiting thread: Billed by Google Play: Update credit card

It looks like your account is upgraded through Google Play.

Check out this thread for instructions on how to update your payment information with their system: Update billing info - Google Play

Hope this helps!