https://community.pandora.com/t5/Subscriptions/Cancel-Subscription-under-a-different-Pandora-account/m-p/174712#M24775 <P>How can I terminate my subscription? The site is not particularly intuitive, nor helpful in accomplishing.</P> <P><I>Moderator Edit: Changing title for clarity</I></P> Thu, 23 Jan 2025 22:59:28 GMT wipp 2025-01-23T22:59:28Z https://community.pandora.com/t5/Subscriptions/Cancel-Subscription-under-a-different-Pandora-account/m-p/174712#M24775 <P>How can I terminate my subscription? The site is not particularly intuitive, nor helpful in accomplishing.</P> <P><I>Moderator Edit: Changing title for clarity</I></P> Thu, 23 Jan 2025 22:59:28 GMT https://community.pandora.com/t5/Subscriptions/Cancel-Subscription-under-a-different-Pandora-account/m-p/174712#M24775 wipp 2025-01-23T22:59:28Z https://community.pandora.com/t5/Subscriptions/Cancel-Subscription-under-a-different-Pandora-account/m-p/174714#M24776 <P>Hi <a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1884485">@wipp</a>&nbsp;</P> <P>Looks like the Pandora account associated with your community profile was deleted back in 2023, and the subscription was cancelled at that time.</P> <P>If you've been billed recently, it sounds like you may have another Pandora account under a different email address with a different payment method.</P> <P>I've escalated your post to our Care Team for further assistance since we'll need to gather additional information from you in order to locate this account.</P> <P>The Care Team will reach out via email, please be on the look out for their reply. Thanks for patience in the meantime.</P> Thu, 23 Jan 2025 22:55:26 GMT https://community.pandora.com/t5/Subscriptions/Cancel-Subscription-under-a-different-Pandora-account/m-p/174714#M24776 TannerPandora 2025-01-23T22:55:26Z