https://community.pandora.com/t5/Subscriptions/Need-help/m-p/174952#M24799 <P>Hi <a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1887789">@0728</a>&nbsp;</P> <P>Welcome to community!</P> <P>I took a look at your Pandora account, and your currently upgraded to an individual subscription of Premium through Apple. <A href="https://pandora.com/upgrade/premium/family-plan" target="_blank">Pandora Premium Family Plan</A> is only available directly through Pandora.</P> <P>If you'd prefer to upgrade, or join an existing Family Plan, you'll first need to cancel your subscription through Apple. <SPAN class="test-id__field-value slds-form-element__static slds-grow is-read-only" data-aura-rendered-by="162:22334;a">Unfortunately, I can't manage this on my end as I don't have access to the Apple billing system. Check out&nbsp;<A href="https://support.apple.com/en-us/HT202039" target="_blank" rel="noopener" data-aura-rendered-by="154:22334;a">Apple's cancellation steps</A>&nbsp;for more info on how to manage your subscription from your preferred device.</SPAN></P> <P>Once your subscription through Apple has ended, then you'll be able to <A href="https://pandora.com/upgrade/premium/family-plan" target="_blank">upgrade</A> or <A href="https://help.pandora.com/s/article/000002262?language=en_US" target="_blank">join an existing Family Plan</A>.</P> <P>Let me know if you have any questions.</P> Tue, 28 Jan 2025 19:34:21 GMT TannerPandora 2025-01-28T19:34:21Z https://community.pandora.com/t5/Subscriptions/Need-help/m-p/174949#M24797 <P>Adding family members</P> Tue, 28 Jan 2025 19:12:43 GMT https://community.pandora.com/t5/Subscriptions/Need-help/m-p/174949#M24797 0728 2025-01-28T19:12:43Z https://community.pandora.com/t5/Subscriptions/Need-help/m-p/174952#M24799 <P>Hi <a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1887789">@0728</a>&nbsp;</P> <P>Welcome to community!</P> <P>I took a look at your Pandora account, and your currently upgraded to an individual subscription of Premium through Apple. <A href="https://pandora.com/upgrade/premium/family-plan" target="_blank">Pandora Premium Family Plan</A> is only available directly through Pandora.</P> <P>If you'd prefer to upgrade, or join an existing Family Plan, you'll first need to cancel your subscription through Apple. <SPAN class="test-id__field-value slds-form-element__static slds-grow is-read-only" data-aura-rendered-by="162:22334;a">Unfortunately, I can't manage this on my end as I don't have access to the Apple billing system. Check out&nbsp;<A href="https://support.apple.com/en-us/HT202039" target="_blank" rel="noopener" data-aura-rendered-by="154:22334;a">Apple's cancellation steps</A>&nbsp;for more info on how to manage your subscription from your preferred device.</SPAN></P> <P>Once your subscription through Apple has ended, then you'll be able to <A href="https://pandora.com/upgrade/premium/family-plan" target="_blank">upgrade</A> or <A href="https://help.pandora.com/s/article/000002262?language=en_US" target="_blank">join an existing Family Plan</A>.</P> <P>Let me know if you have any questions.</P> Tue, 28 Jan 2025 19:34:21 GMT https://community.pandora.com/t5/Subscriptions/Need-help/m-p/174952#M24799 TannerPandora 2025-01-28T19:34:21Z