Billing issues/App issues

rreeddmmaann64 — Mon, 03 Feb 2025 14:42:05 GMT

Would like to cancel my subscription with Pandora, cannot use the app for some reason, haven’t been able to for awhile now, paying for something I can’t use, I cannot get into any Apple application to remedy the issue

xx is the best way to communicate for me, since there is a issue with getting into App’s

Moderator Edit: Personal info

Re: Billing issues/App issues

AdamPandora — Mon, 03 Feb 2025 14:45:59 GMT

@rreeddmmaann64 Nice to see you around the community.

While we do not provide phone support, I do see our support team reached out to you via email after you posted your original message here. Their email was sent on 1/2/25.

This being said, I'm happy to provide assistance here.

Canceling your subscription through Apple:

You can find instructions on how to cancel your subscription through Apple here: Manage subscription: Apple (iTunes)

App issues:

You also mentioned having issues with the Pandora app.

Could you tell me a bit more about what is happening?

If you are on a device, what is the make and model (and carrier, if applicable)?

Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this.

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Billing issues/App issues

Re: Billing issues/App issues