post Re: Want my money back in Subscriptions

Did not receive renewal notification and want to cancel

Caryno — Thu, 13 Mar 2025 11:06:28 GMT

I was charged a renewal fee and I no longer want this subscription. I did not have a notification. I’m fine with a prorated charge for 11 days but they charged me a year!!! Please cancel this and refund my money.

Moderator Edit: Edited title for clarity

Re: Want my money back

AdamPandora — Thu, 13 Mar 2025 11:05:47 GMT

@Caryno I do see you've submitted a message to our support team through our help page.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!

Re: Did not receive renewal notification and want to cancel

Abyfig — Mon, 07 Jul 2025 19:05:16 GMT

I was on the free trail. I want to cancel.

Re: Did not receive renewal notification and want to cancel

AdamPandora — Mon, 07 Jul 2025 19:32:16 GMT

@Abyfig Check out this thread for instructions on how to cancel your trial before it renews: Manage subscription: Direct Billed

I hope this helps!