post Billed by Google: Unable to add family members to plan in Subscriptions

Billed by Google: Unable to add family members to plan

malmgren730 — Wed, 19 Mar 2025 12:54:15 GMT

I am trying to add family members as well but under my subscription, I do not see a family plan option. I am subscribed through my Google play account

Moderator Edit: Edited title for clarity

Re: Billed by Google: Unable to add family members to plan

AdamPandora — Wed, 19 Mar 2025 12:57:23 GMT

@malmgren730 It looks like your account is upgraded with an individual Pandora Premium subscription through Google Play.

Joining or upgrading to a Pandora Premium Family subscription is currently not possible through third-party vendors (e.g. Google Play).

If you're interested in subscribing to Pandora Premium Family, or in joining someone else's family plan, you'll need to cancel your current subscription through Google Play and wait for it to expire.

Once you begin to hear ads on your account again, you can sign up for Pandora Premium Family here.

Please note that you must be at least 21 years of age to purchase a Pandora Premium Family subscription as the master account holder.

Hope this helps explain.

Re: Billed by Google: Unable to add family members to plan

malmgren730 — Wed, 19 Mar 2025 13:31:46 GMT

Yes it does. Thank you for the clarification.

Re: Billed by Google: Unable to add family members to plan

AdamPandora — Thu, 20 Mar 2025 12:49:17 GMT

Always happy to help, @malmgren730.

Hope we continue to see you around the community!