https://community.pandora.com/t5/Subscriptions/Sorry-your-payment-information-is-not-valid-error-when-updating/m-p/186012#M25914 <P>Hi, my name is Gissela. I am trying to update my CC information, and it keeps giving me the following message.&nbsp;<SPAN>Sorry, your payment information is not valid. Please update your details.</SPAN></P> <P><SPAN>Please can you help me?</SPAN></P> Tue, 05 Aug 2025 15:59:43 GMT glpietko 2025-08-05T15:59:43Z https://community.pandora.com/t5/Subscriptions/Sorry-your-payment-information-is-not-valid-error-when-updating/m-p/186012#M25914 <P>Hi, my name is Gissela. I am trying to update my CC information, and it keeps giving me the following message.&nbsp;<SPAN>Sorry, your payment information is not valid. Please update your details.</SPAN></P> <P><SPAN>Please can you help me?</SPAN></P> Tue, 05 Aug 2025 15:59:43 GMT https://community.pandora.com/t5/Subscriptions/Sorry-your-payment-information-is-not-valid-error-when-updating/m-p/186012#M25914 glpietko 2025-08-05T15:59:43Z https://community.pandora.com/t5/Subscriptions/Sorry-your-payment-information-is-not-valid-error-when-updating/m-p/186017#M25915 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/2002217">@glpietko</a>&nbsp;Check out the accepted solution to this thread for more information:&nbsp;<A href="https://community.pandora.com/t5/Subscriptions/Error-Message-quot-Sorry-your-payment-information-is-not-valid/m-p/176819/highlight/true#M24986" target="_blank" rel="noopener"><SPAN>Error Message: "Sorry, your payment information is not valid"</SPAN></A></P> <P>In the meantime, I have also created a ticket with our support team for you.</P> <P>They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.</P> <P>Thanks for your patience!</P> Tue, 05 Aug 2025 16:01:17 GMT https://community.pandora.com/t5/Subscriptions/Sorry-your-payment-information-is-not-valid-error-when-updating/m-p/186017#M25915 AdamPandora 2025-08-05T16:01:17Z