Not seeing my subscription on my new iPhone

Kevi — Mon, 25 Aug 2025 14:32:28 GMT

I had Pandora on my android phone and now I have a iPhone and I brought my Pandora to my iPhone, but it doesn’t have my premium account that I paid for it wants me to upgrade. What do I do?

Moderator's edit: Changed title for clarity.

Re: Not seeing my subscription on my new iPhone

MariaPandora — Mon, 25 Aug 2025 14:48:04 GMT

Hi @Kevi , welcome to the Pandora Community!

To keep things tidy I moved your post to the Subscription's space on the community.

Sorry to hear you are currently having trouble with your subscription. I checked the Pandora account linked to your community profile and I do see that it is currently upgraded to Pandora Premium.

Could you please try signing out and signing back in by visiting your Pandora Settings? To do thism click Account and then Sign Out. Then sign back in with the email address of the Pandora account you used when you upgraded.

Let me know how it goes!

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Not seeing my subscription on my new iPhone

Re: Not seeing my subscription on my new iPhone