https://community.pandora.com/t5/Subscriptions/Sorry-your-payment-information-is-no-valid-error-when-updating/m-p/190351#M26362 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1520775">@Cyndy</a>&nbsp;Check out the accepted solution to this thread for more information on why you may be seeing that error message:&nbsp;<A href="https://community.pandora.com/t5/Subscriptions/Error-Message-quot-Sorry-your-payment-information-is-not-valid/m-p/132179#M19978" target="_blank" rel="noopener"><SPAN>Error Message: "Sorry, your payment information is not valid"</SPAN></A></P> <P><SPAN>In the meantime,&nbsp;</SPAN>I have created a ticket with our support team for you.</P> <P>They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.</P> <P>Thanks for your patience!</P> Thu, 23 Oct 2025 20:01:21 GMT AdamPandora 2025-10-23T20:01:21Z https://community.pandora.com/t5/Subscriptions/Sorry-your-payment-information-is-no-valid-error-when-updating/m-p/190349#M26361 <P>I am having this same problem.&nbsp; "Sorry, your payment information is no valid.&nbsp; Please update your details"&nbsp; I have updated everything possible and still get the same message.</P> Thu, 23 Oct 2025 20:00:25 GMT https://community.pandora.com/t5/Subscriptions/Sorry-your-payment-information-is-no-valid-error-when-updating/m-p/190349#M26361 Cyndy 2025-10-23T20:00:25Z https://community.pandora.com/t5/Subscriptions/Sorry-your-payment-information-is-no-valid-error-when-updating/m-p/190351#M26362 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1520775">@Cyndy</a>&nbsp;Check out the accepted solution to this thread for more information on why you may be seeing that error message:&nbsp;<A href="https://community.pandora.com/t5/Subscriptions/Error-Message-quot-Sorry-your-payment-information-is-not-valid/m-p/132179#M19978" target="_blank" rel="noopener"><SPAN>Error Message: "Sorry, your payment information is not valid"</SPAN></A></P> <P><SPAN>In the meantime,&nbsp;</SPAN>I have created a ticket with our support team for you.</P> <P>They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.</P> <P>Thanks for your patience!</P> Thu, 23 Oct 2025 20:01:21 GMT https://community.pandora.com/t5/Subscriptions/Sorry-your-payment-information-is-no-valid-error-when-updating/m-p/190351#M26362 AdamPandora 2025-10-23T20:01:21Z