https://community.pandora.com/t5/Subscriptions/Lost-my-collection-after-switching-to-family-plan/m-p/191780#M26551 <P>I upgraded to the family plan and because my previous plan was through Google play, I understood that to upgrade to the family plan I had to cancel through Google play, sign up through Pandora.&nbsp; Doing so, I lost every song I ever collected.&nbsp; I have the Playlists but not the songs, not every song was in a Playlist and now it's hit or miss if the song I collected is actually collected.&nbsp; Very frustrating.&nbsp;</P> Wed, 19 Nov 2025 18:40:47 GMT tj1986 2025-11-19T18:40:47Z https://community.pandora.com/t5/Subscriptions/Lost-my-collection-after-switching-to-family-plan/m-p/191780#M26551 <P>I upgraded to the family plan and because my previous plan was through Google play, I understood that to upgrade to the family plan I had to cancel through Google play, sign up through Pandora.&nbsp; Doing so, I lost every song I ever collected.&nbsp; I have the Playlists but not the songs, not every song was in a Playlist and now it's hit or miss if the song I collected is actually collected.&nbsp; Very frustrating.&nbsp;</P> Wed, 19 Nov 2025 18:40:47 GMT https://community.pandora.com/t5/Subscriptions/Lost-my-collection-after-switching-to-family-plan/m-p/191780#M26551 tj1986 2025-11-19T18:40:47Z https://community.pandora.com/t5/Subscriptions/Lost-my-collection-after-switching-to-family-plan/m-p/191797#M26552 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1930895">@tj1986</a>&nbsp;I have created a ticket with our support team for you.</P> <P>They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.</P> <P>Thanks for your patience in the meantime!</P> Wed, 19 Nov 2025 18:41:49 GMT https://community.pandora.com/t5/Subscriptions/Lost-my-collection-after-switching-to-family-plan/m-p/191797#M26552 AdamPandora 2025-11-19T18:41:49Z