post Re: Please send Receipt for Renewal charge in Subscriptions

Please send Receipt for Renewal charge

lcz — Thu, 11 Dec 2025 15:34:21 GMT

Can you please email a receipt for our recent renewal charge on 12/7/2025?

AdamPandora — Thu, 11 Dec 2025 18:35:07 GMT

No problem, @lcz.

A copy of your latest receipt has now been emailed to you.

Hope this helps!

lcz — Fri, 12 Dec 2025 16:46:18 GMT

Hello, this was not received and is not in any Junk Email or Quarantine section. Can you please resend to chi-xx@?

Moderator Edit: Removed Personal Info

AdamPandora — Fri, 12 Dec 2025 16:46:46 GMT

@lcz Sorry about that.

I've re-sent you a copy of your latest receipt.

Please let me know if you still aren't seeing it on your end.

lcz — Fri, 12 Dec 2025 18:08:55 GMT

Still not receiving. What address would it be coming from?

AdamPandora — Fri, 12 Dec 2025 18:10:26 GMT

@lcz Sorry for the continued trouble.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!