https://community.pandora.com/t5/Subscriptions/Unable-to-get-free-upgrade/m-p/195649#M26728 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1863132">@kromra</a>&nbsp;I have created a ticket with our support team for you.</P> <P>They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.</P> <P>Thanks for your patience in the meantime!</P> Mon, 22 Dec 2025 18:19:15 GMT AdamPandora 2025-12-22T18:19:15Z https://community.pandora.com/t5/Subscriptions/Unable-to-get-free-upgrade/m-p/195643#M26727 <P>I bought a free year on my wife's account because it said family for free, and now I can't seem to get my free upgrade to stay and I am afraid if I resend it it will use one of my free upgrades.</P> <P>How do I fix this?&nbsp;</P> <P><FONT size="3"><I>Moderator Edit: Edited title for clarity</I></FONT></P> Mon, 22 Dec 2025 18:19:56 GMT https://community.pandora.com/t5/Subscriptions/Unable-to-get-free-upgrade/m-p/195643#M26727 kromra 2025-12-22T18:19:56Z https://community.pandora.com/t5/Subscriptions/Unable-to-get-free-upgrade/m-p/195649#M26728 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1863132">@kromra</a>&nbsp;I have created a ticket with our support team for you.</P> <P>They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.</P> <P>Thanks for your patience in the meantime!</P> Mon, 22 Dec 2025 18:19:15 GMT https://community.pandora.com/t5/Subscriptions/Unable-to-get-free-upgrade/m-p/195649#M26728 AdamPandora 2025-12-22T18:19:15Z