https://community.pandora.com/t5/Subscriptions/I-made-two-different-payments-last-month/m-p/196594#M26851 <P>Hi there,&nbsp;<a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/2098311">@Allameen</a>. <span class="lia-unicode-emoji" title=":waving_hand:">👋</span></P> <P>Thanks for sharing your experience, and sorry to hear that.</P> <P>I've created an email support case for you with one of our agents. They should be able to help determine what's happening with the double charge. Please keep an eye out for their email soon. <span class="lia-unicode-emoji" title=":open_mailbox_with_raised_flag:">📬</span></P> Wed, 07 Jan 2026 20:48:00 GMT AlyssaPandora 2026-01-07T20:48:00Z https://community.pandora.com/t5/Subscriptions/I-made-two-different-payments-last-month/m-p/196592#M26850 <P>? If I paid twice last month 12.99 and 5.99 by mistake why didn’t I get a credit because it’s saying that I need to pay again</P> Wed, 07 Jan 2026 20:20:49 GMT https://community.pandora.com/t5/Subscriptions/I-made-two-different-payments-last-month/m-p/196592#M26850 Allameen 2026-01-07T20:20:49Z https://community.pandora.com/t5/Subscriptions/I-made-two-different-payments-last-month/m-p/196594#M26851 <P>Hi there,&nbsp;<a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/2098311">@Allameen</a>. <span class="lia-unicode-emoji" title=":waving_hand:">👋</span></P> <P>Thanks for sharing your experience, and sorry to hear that.</P> <P>I've created an email support case for you with one of our agents. They should be able to help determine what's happening with the double charge. Please keep an eye out for their email soon. <span class="lia-unicode-emoji" title=":open_mailbox_with_raised_flag:">📬</span></P> Wed, 07 Jan 2026 20:48:00 GMT https://community.pandora.com/t5/Subscriptions/I-made-two-different-payments-last-month/m-p/196594#M26851 AlyssaPandora 2026-01-07T20:48:00Z