post Re: Family Plan in Subscriptions

Unable to switch to Family Plan after subscription through Apple expired

bneumanlaw — Thu, 12 Feb 2026 19:00:59 GMT

Hello, my Premium Subscription expired on Apple on February 11th. I would like to purchase a family plan, but Pandora is saying that my Premium Subscription is still valid. Please advise.

Thanks.

Re: Family Plan

AdamPandora — Thu, 12 Feb 2026 19:00:22 GMT

Sorry for any trouble, @bneumanlaw.

Since this involves your paid account, I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Re: Family Plan

bneumanlaw — Thu, 12 Feb 2026 19:13:44 GMT

Thank you!

Re: Family Plan

AdamPandora — Thu, 12 Feb 2026 19:25:40 GMT

Always happy to help. 😎

Hope we continue to see you around the community!