https://community.pandora.com/t5/Subscriptions/Paid-but-hearing-ads-with-Premium-plan/m-p/199109#M27077 <P>Hi there,&nbsp;<a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/2115005">@daddyofangels65</a>. <span class="lia-unicode-emoji" title=":waving_hand:">👋</span></P> <P data-path-to-node="9">Sorry for any trouble with your Premium subscription. I completely understand how frustrating it is to pay for a service and not see it active right away. I want to reassure you that we have located your payment and associated the subscription with your account.</P> <P data-path-to-node="10">It looks like you've been in touch with our agents on other channels as well.</P> <P data-path-to-node="10">If it’s still showing ads, let me know immediately so I can prioritize this. Thanks for your patience during this process. <span class="lia-unicode-emoji" title=":headphone:">🎧</span></P> Tue, 17 Feb 2026 15:35:03 GMT AlyssaPandora 2026-02-17T15:35:03Z https://community.pandora.com/t5/Subscriptions/Paid-but-hearing-ads-with-Premium-plan/m-p/199010#M27070 <P>I just paid the 1099 for the premium and still have ads. And can't get in touch with nobody. They just took to 99 from me. I'm trying to get a refund from my card</P> <P>&nbsp;</P> <P><FONT size="1 2 3 4 5 6 7"><EM>moderator’s edit: changed title for clarity</EM></FONT></P> Tue, 17 Feb 2026 15:35:34 GMT https://community.pandora.com/t5/Subscriptions/Paid-but-hearing-ads-with-Premium-plan/m-p/199010#M27070 daddyofangels65 2026-02-17T15:35:34Z https://community.pandora.com/t5/Subscriptions/Paid-but-hearing-ads-with-Premium-plan/m-p/199109#M27077 <P>Hi there,&nbsp;<a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/2115005">@daddyofangels65</a>. <span class="lia-unicode-emoji" title=":waving_hand:">👋</span></P> <P data-path-to-node="9">Sorry for any trouble with your Premium subscription. I completely understand how frustrating it is to pay for a service and not see it active right away. I want to reassure you that we have located your payment and associated the subscription with your account.</P> <P data-path-to-node="10">It looks like you've been in touch with our agents on other channels as well.</P> <P data-path-to-node="10">If it’s still showing ads, let me know immediately so I can prioritize this. Thanks for your patience during this process. <span class="lia-unicode-emoji" title=":headphone:">🎧</span></P> Tue, 17 Feb 2026 15:35:03 GMT https://community.pandora.com/t5/Subscriptions/Paid-but-hearing-ads-with-Premium-plan/m-p/199109#M27077 AlyssaPandora 2026-02-17T15:35:03Z