https://community.pandora.com/t5/Subscriptions/Sorry-your-payment-information-is-not-valid-Please-update-your/m-p/199260#M27090 <P>I’m trying to upgrade to Pandora Plus on the Pandora website but keep getting the message “<SPAN>Sorry, your payment information is not valid. Please update your details”. I’ve tried several credit cards that I know are valid with no luck, and followed instructions I found on other posts describing the same issue. Please help.</SPAN></P><P>&nbsp;</P> Thu, 19 Feb 2026 15:17:45 GMT mrf1209 2026-02-19T15:17:45Z https://community.pandora.com/t5/Subscriptions/Sorry-your-payment-information-is-not-valid-Please-update-your/m-p/199260#M27090 <P>I’m trying to upgrade to Pandora Plus on the Pandora website but keep getting the message “<SPAN>Sorry, your payment information is not valid. Please update your details”. I’ve tried several credit cards that I know are valid with no luck, and followed instructions I found on other posts describing the same issue. Please help.</SPAN></P><P>&nbsp;</P> Thu, 19 Feb 2026 15:17:45 GMT https://community.pandora.com/t5/Subscriptions/Sorry-your-payment-information-is-not-valid-Please-update-your/m-p/199260#M27090 mrf1209 2026-02-19T15:17:45Z https://community.pandora.com/t5/Subscriptions/Sorry-your-payment-information-is-not-valid-Please-update-your/m-p/199275#M27091 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/2120593">@mrf1209</a>&nbsp;Sorry for any trouble.</P> <P>I have created a ticket with our support team for you.</P> <P>They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.</P> <P>Thanks for your patience in the meantime!</P> Thu, 19 Feb 2026 21:25:01 GMT https://community.pandora.com/t5/Subscriptions/Sorry-your-payment-information-is-not-valid-Please-update-your/m-p/199275#M27091 AdamPandora 2026-02-19T21:25:01Z