https://community.pandora.com/t5/Subscriptions/Family-subscription-doesn-t-work/m-p/201976#M27293 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/2129923">@Jigglypuff</a>&nbsp;Nice to see you around the community.</P> <P>Since this involves your upgraded account, I have created a ticket with our support team for you.</P> <P>They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.</P> <P>Thanks for your patience in the meantime!</P> Mon, 06 Apr 2026 12:48:34 GMT AdamPandora 2026-04-06T12:48:34Z https://community.pandora.com/t5/Subscriptions/Family-subscription-doesn-t-work/m-p/201931#M27287 <P>subscription says active for my boyfriends account (he is on my family plan, well not really cause his “doesn’t work:/“) yet on his end it says to upgrade for these features. Why is this?</P> Sun, 05 Apr 2026 02:20:01 GMT https://community.pandora.com/t5/Subscriptions/Family-subscription-doesn-t-work/m-p/201931#M27287 Jigglypuff 2026-04-05T02:20:01Z https://community.pandora.com/t5/Subscriptions/Family-subscription-doesn-t-work/m-p/201976#M27293 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/2129923">@Jigglypuff</a>&nbsp;Nice to see you around the community.</P> <P>Since this involves your upgraded account, I have created a ticket with our support team for you.</P> <P>They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.</P> <P>Thanks for your patience in the meantime!</P> Mon, 06 Apr 2026 12:48:34 GMT https://community.pandora.com/t5/Subscriptions/Family-subscription-doesn-t-work/m-p/201976#M27293 AdamPandora 2026-04-06T12:48:34Z