https://community.pandora.com/t5/Subscriptions/Ads/m-p/202688#M27331 <P>We have a military discount t premium subscription but still getting ads. &nbsp;How can we fix this?</P> Sat, 18 Apr 2026 23:07:43 GMT HankHoskins 2026-04-18T23:07:43Z https://community.pandora.com/t5/Subscriptions/Ads/m-p/202688#M27331 <P>We have a military discount t premium subscription but still getting ads. &nbsp;How can we fix this?</P> Sat, 18 Apr 2026 23:07:43 GMT https://community.pandora.com/t5/Subscriptions/Ads/m-p/202688#M27331 HankHoskins 2026-04-18T23:07:43Z https://community.pandora.com/t5/Subscriptions/Ads/m-p/202728#M27334 <P>Hi there,&nbsp;<a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/2150914">@HankHoskins</a>. <span class="lia-unicode-emoji" title=":waving_hand:">👋</span></P> <P>First and foremost, thank you for your service.&nbsp;</P> <P data-end="938" data-start="761">I’m sorry for the frustration. It sounds like you should have a Premium subscription with your military discount, but are still experiencing ads. After reviewing your account, it appears it’s currently set to the free ad-supported tier, which is why ads are playing.</P> <P data-end="1242" data-start="1093">I’ve opened an email support case for you, and our team will follow up soon to help resolve this.</P> <P data-end="1342" data-start="1244">Please keep an eye out for their email soon and be sure to check your spam / junk folder as well. <span class="lia-unicode-emoji" title=":open_mailbox_with_raised_flag:">📬</span></P> Mon, 20 Apr 2026 14:42:55 GMT https://community.pandora.com/t5/Subscriptions/Ads/m-p/202728#M27334 AlyssaPandora 2026-04-20T14:42:55Z