post Upgrade problem in Subscriptions

Upgrade problem

Yolanda4480 — Sat, 25 Apr 2026 23:08:03 GMT

I've read several other threads regarding this issue and I keep running into a dead end. When trying to upgrade via my Pandora mobile app, it says my subscription is managed in Google Play. However, Google Play does not give me an upgrade option. It shows I am a Plus subscriber, allows me to update payment method or cancel, but does not give me an option for Premium. I have tried online via a browser, as well as through my mobile app. All result in the same issue: I cannot upgrade to Premium via Pandora or Google (never thought it would be so difficult to give an app more of my money).

Re: Upgrade problem

AdamPandora — Mon, 27 Apr 2026 13:54:56 GMT

@Yolanda4480 Sorry for the trouble you are having upgrading to Pandora Premium.

You should be able to upgrade to Premium on your Android device with the following steps:

Open the Pandora app and sign in, if prompted.
Tap Profile, then select the Settings gear icon.
Choose Subscription to view your current plan and explore available upgrade options, including Pandora Premium.

In the meantime, I have also created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience!