https://community.pandora.com/t5/Subscriptions/Husband-is-unable-to-accept-Family-Plan-invite/m-p/204835#M27508 <P>I recently switched to the Family Plan. My husband isn't able to connect to the invite. He clicks the link then it sends him to a message that says, he already has a subscription. He does not have a subscription. It is like his link is hung up. When we both try to listen at the same time, we get the Someone is listening to your account message. What do I need to do to clear this up? Thanks</P> <P><FONT size="3"><I>Moderator Edit: Edited title for clarity</I></FONT></P> Wed, 03 Jun 2026 11:29:07 GMT Astillrich 2026-06-03T11:29:07Z https://community.pandora.com/t5/Subscriptions/Husband-is-unable-to-accept-Family-Plan-invite/m-p/204835#M27508 <P>I recently switched to the Family Plan. My husband isn't able to connect to the invite. He clicks the link then it sends him to a message that says, he already has a subscription. He does not have a subscription. It is like his link is hung up. When we both try to listen at the same time, we get the Someone is listening to your account message. What do I need to do to clear this up? Thanks</P> <P><FONT size="3"><I>Moderator Edit: Edited title for clarity</I></FONT></P> Wed, 03 Jun 2026 11:29:07 GMT https://community.pandora.com/t5/Subscriptions/Husband-is-unable-to-accept-Family-Plan-invite/m-p/204835#M27508 Astillrich 2026-06-03T11:29:07Z https://community.pandora.com/t5/Subscriptions/Husband-is-unable-to-accept-Family-Plan-invite/m-p/204848#M27509 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/2173469">@Astillrich</a>&nbsp;Sorry for the trouble you are having with your Premium Family subscription.</P> <P>I have created a ticket with our support team for you.</P> <P>They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.</P> <P>Thanks for your patience in the meantime!</P> Wed, 03 Jun 2026 11:27:54 GMT https://community.pandora.com/t5/Subscriptions/Husband-is-unable-to-accept-Family-Plan-invite/m-p/204848#M27509 AdamPandora 2026-06-03T11:27:54Z