Not receiving Premium features after signing up through iTunes

Apollohawk21 — Tue, 28 Jul 2026 13:01:17 GMT

I signed up for Pandora Premium via iTunes. The premium features, like playing individual tracks or albums, have not activated. Is there a sync issue between iTunes and Pandora?

Moderator Edit: Edited title for clarity

Re: iTunes Premium

MariaPandora — Tue, 28 Jul 2026 13:00:35 GMT

Hi @Apollohawk21 ! Welcome to the Pandora Community.

Thanks for posting. I'm sorry to hear you had trouble with your Premiums susbcirtpion getting activated on your account.

I moved your post to our subscription space as it seemed more fit for your situation.

Just as you mentioned, it appears that there was a communication error between the Apple billing system and our system. The error seems to have been resolved and your subscription has returned to your account.

I apologize for any inconvenience. Let me know if you have any other questions.

post Not receiving Premium features after signing up through iTunes in Subscriptions

Not receiving Premium features after signing up through iTunes

Re: iTunes Premium