post Re: Trouble updating payment method with Google Play in Subscriptions

Trouble updating payment method with Google Play

marrose83 — Fri, 02 Oct 2026 12:20:03 GMT

Hello,

I spent quite some time attempting to change my payment method last month, and I just was notified by email that the same card (that I don't want to use for this anymore) was charged again. I received an email from Google Play about my Pandora billing. Google Play has my new card info, but I don't see Pandora associated or listed as a subscription.

I have searched my Pandora account options and have not been able to find billing. Please help.

Re: Trouble updating payment method with Google Play

AdamPandora — Fri, 02 Oct 2026 12:21:34 GMT

@marrose83 Sorry for the trouble you are having updating your payment method with Google Play.

We have limited access to Google Play's billing system, and because they are a third-party vendor, we are unable to resolve this from our end.

You'll need to contact the Google Play support team for further assistance.

I hope this helps.

Re: Trouble updating payment method with Google Play

marrose83 — Fri, 02 Oct 2026 18:44:40 GMT

Thank you! This is exactly what I was looking for and could not find. All
taken care of now! Appreciate your help.