Not receiving Pandora Premium through Apple after paying

MelB62 — Tue, 13 Oct 2026 12:13:46 GMT

I am paying via Apple, i have already fully deleted/reinstalled the app, verified my active Apple receipt, and my internal "Subscription" tab reflects Premium, but my playback features are entirely missing. I’m paying for premium service, but I am still locked in on the free service. I do not have premium features available to me. I’ve done Every troubleshoot idea I can think of. I’ve used ChatGPT, I’ve used Google, etc. I’ve signed out and logged back in. I’ve deleted the app and reinstalled. I have reset my phone by turning it off and then back on again. What am I missing? My bank statement says that Pandora took payment. How do I fix this?

Re: Subscription problem

AdamPandora — Tue, 13 Oct 2026 12:13:19 GMT

@MelB62 Sorry for the trouble.

It appears that there was a communication error between the Apple billing system and our system. The error seems to have been resolved and your subscription has returned to your account.

I apologize for any inconvenience.

post Not receiving Pandora Premium through Apple after paying in Subscriptions

Not receiving Pandora Premium through Apple after paying

Re: Subscription problem