Family plan invite still says pending after accepting

aliciacampos_78 — Thu, 15 Oct 2026 12:06:14 GMT

I am having difficulties inviting my family members to my Family subscription. I sent the invite, it was received via email and ACCEPTED. I then logged into Pandora using the person's email that was used in the invite. The person already has a Pandora account. The person logged in just fine but all he is seeing is the basic Pandora. On the master family account, it says INVITE PENDING. What am I doing wrong? Please help.

Re: Family plan invite

AdamPandora — Thu, 15 Oct 2026 12:05:51 GMT

@aliciacampos_78 Sorry for the trouble with your family plan.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

post Family plan invite still says pending after accepting in Subscriptions

Family plan invite still says pending after accepting

Re: Family plan invite