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Artist: Songs no longer showing/available for listeners

musicwizard
Opening Act

I had approximately 350 songs that now show "Content no longer on Pandora."  I haven't received any notes from anyone at Pandora to explain what the glitches are that caused this, but since last checking, the artist name to which I am referring (Healing Ambient Music) it is still no longer available to listeners on Pandora.

I checked with the 2 distributors (who distribute the artist name's music) and both still show live (to Pandora - as well as the other music services, where you can still see all the tracks spinning). But the tracks are not on Pandora, due to the glitch. I did what support had told me to do (which is to check with the distributors) and the music is showing as live.

This began on either March 6th or possibly the day before or after, as best as I can discern.

The music overall, was, getting a little over 20,000 spins a day average, so I would like to ask if the glitch can be attended to and fixed and the music streams reinstated for the listeners.

Thank you very much in advance for your help 🙂

 

mod edit: adjusted title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hi, @musicwizard. 👋

Thanks for visiting the Pandora Community!

For any questions about your content that is not available on Pandora, we kindly request you reach out to your distributor or artist aggregator for these releases.

Alyssa | Community Manager
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5 Replies

BlantonFrPrsdnt
Local Performer

Yes of course anything to help have a good day singing let me know if any more problems 

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musicwizard
Opening Act

Sorry, that doesn't address my problem. (Although I sometimes enjoy singing.)

musicwizard
Opening Act

Sorry, that doesn't address my problem.

stevencravis
Underground

@musicwizard It seems like since the distributors show tracks (albums) live, that Pandora AMP Support should be able to provide you with a detailed reason for the removal, which from what you're describing, seems like happened only from Pandora's end. Given the impact (I'm assuming) on your livelihood, based on the kinds of stats your music achieved, this would be very reasonable for Pandora to give you more information, in my opinion. I hope you can get your music restored on Pandora!

AlyssaPandora
Community Manager
Community Manager

Hi, @musicwizard. 👋

Thanks for visiting the Pandora Community!

For any questions about your content that is not available on Pandora, we kindly request you reach out to your distributor or artist aggregator for these releases.

Alyssa | Community Manager
Join the discussion in Community Chat
Check out: New community badges
Share yours: Q: What's your sound color?
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