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Community avatar won't stay set

RedsTunes
Local Performer

Why won't my avatar stay as I set it?

 

mod edit: changed title for clarity

Labels (2)
1 Solution

Accepted Solutions

AlyssaPandora
Community Manager
Community Manager

Hi there, @RedsTunes. 👋

Sorry to hear that you're running into issues with your avatar on the Pandora Community. 

We're aware of this and are currently working with our team to take a deeper look into what's happening.

Thank you for reporting your experience and for patience during this process. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (07.08.24)

View solution in original post

11 Replies

AlyssaPandora
Community Manager
Community Manager

Hi there, @RedsTunes. 👋

Sorry to hear that you're running into issues with your avatar on the Pandora Community. 

We're aware of this and are currently working with our team to take a deeper look into what's happening.

Thank you for reporting your experience and for patience during this process. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (07.08.24)

Braden_Reeves
Underground

Anyone know how to change your profile picture, cause I can't figure out how to.

iLikeCake
Local Performer

Why won't it let me change my profile picture

Texas_Yeti
Local Performer

just adding that im having this issue too. 

eragonminetop
Local Performer

i'd like to change the avitar on the program. please fix this

pingtoast
Underground

I am also having the same issue. My avatar does not stay. It gets deleted after I refresh my Pandora music listening tab. Thank you.

Regards, pingtoast

wisepeppy
Diamond in the Rough

Same here.

MarcusLee
Underground

The money these people make off all of us and we can't have a profile pic maybe they need to ask Spotify how to fix their app...

TMarie0718
Local Performer

Is there any chance this is close to being sorted out?

AngelaMCmusic
Opening Act

Hellooooooo!

How is everyone!

I have a question,Ive uploaded my profile picture several times and it keeps disappearing,how am I supposed to know what i look like? Please and thank you!!

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AdamPandora
Community Manager
Community Manager

@AngelaMCmusic I moved your post over to this existing thread: Community avatar won't stay set

I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details.

Thanks for your patience in the meantime!

0 Kudos