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Error message when trying to create an account

MusicFan0070
Local Performer

I did the invites to 5 emails but they can't create an account and gives them this error message:

Sorry, we're unable to accept your registration.
Thank you for your interest in Pandora!
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21 Replies

mmcgrath227
Local Performer

I am also having same problem. Cant register my daughters. Please advise.

 

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AdamPandora
Moderator
Moderator

@mmcgrath227 The Pandora service is not intended for use by children under the age of thirteen. Unfortunately, we cannot allow children under that age to open or have their own accounts for the Pandora service.

You can register your child for a Pandora account on their 13th birthday.

If your children are already thirteen or older and are still unable to register their accounts, please reply back to this thread and let me know.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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