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How to change password?

agilefalcon
Local Performer

I enter my account settings and try to Edit my password. I can't seem to change it.

How do you change your password on Pandora - it's so easy to do everywhere else....

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1 Solution

Accepted Solutions

AdamPandora
Moderator
Moderator

@agilefalcon You should be able to change your password from your account settings.

To change your password on a mobile device:

  1. Sign into your Pandora app, and click on Profile.
  2. Click on the Settings gear in the top right corner, and select Account.
  3. Tap Save to update your information when you are finished making changes.

 

To change your password on a computer:

  1. Sign into your account, then click the icon (initial or picture) in the upper right corner.
  2. Click on Settings > Account.
  3. Tap Save to update your information when you are finished making changes.

*If you are updating your password, please enter your previous password to confirm the changes. Then the new one will take effect.

Let me know if you continue to run into issues with this.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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11 Replies

AdamPandora
Moderator
Moderator

@agilefalcon You should be able to change your password from your account settings.

To change your password on a mobile device:

  1. Sign into your Pandora app, and click on Profile.
  2. Click on the Settings gear in the top right corner, and select Account.
  3. Tap Save to update your information when you are finished making changes.

 

To change your password on a computer:

  1. Sign into your account, then click the icon (initial or picture) in the upper right corner.
  2. Click on Settings > Account.
  3. Tap Save to update your information when you are finished making changes.

*If you are updating your password, please enter your previous password to confirm the changes. Then the new one will take effect.

Let me know if you continue to run into issues with this.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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agilefalcon
Local Performer

I don't remember my password - thus, I cannot change it. I.E., I cannot enter my previous password. 

How do I reset (clear out) my old password so I can get a new one.

Thank you.

Chris.

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AdamPandora
Moderator
Moderator

@agilefalcon Check out the accepted solution to this thread for instructions on how you can reset your password: I forgot my password and need to reset it

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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trecebeth
Local Performer

how can i change my password?

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AdamPandora
Moderator
Moderator

@trecebeth I moved your post over to this thread: How to change password?

Check out the accepted solution for instructions on how to change your password.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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rhunte69
Local Performer

I cannot recall my previous password to reset my new password

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AdamPandora
Moderator
Moderator

@rhunte69 I recommend resetting your password first if you don't remember your old one.

You can then update it to something new after that has been done.

Check out this thread for instructions on how you can reset your password: I forgot my password and need to reset it

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Carman
Local Performer

I can't change my password

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AdamPandora
Moderator
Moderator

@Carman You can reset your password from either a computer or mobile device.

To reset your Password on a Computer:

If you've forgotten your password, click here.

  1. Enter the email address that you used to create your Pandora account for a link to reset your password.
  2. When you receive the email, click on the link included to reset it on our site.

To reset your password on mobile: 

If you're not already signed into the mobile app, and have forgotten your password, you can request a new one with the following instructions:

If you don't see this option, you may already be signed into the app. You can request a new password by requesting a new password here, then proceed with the rest of the instructions below.

  1. Open the Pandora app.
  2. Click on the Forgot Password link located below the sign in fields.
  3. Enter the email address that you used to create your Pandora account.
  4. Follow the instructions contained in the password-reset email after receiving it.

**The email containing your password reset may take a little while to arrive. If you don't see it shortly, check your Spam and Junk folders.

If you're having trouble receiving or viewing the reset password email, please contact our support team here for further assistance.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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sherriesacharow
Local Performer

If I knew my password, I wouldn't need to change it!

 

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AdamPandora
Moderator
Moderator

@sherriesacharow I recommend resetting your password first if you don't remember your old one.

You can then update it to something new after that has been done.

Check out this thread for instructions on how you can reset your password: I forgot my password and need to reset it

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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