@Hamletsquestion Our support team took a look and were unable to locate any messages from you in their queue.
For future reference, you can always contact them directly for assistance through our help page.
With that being said, if there is anything I can help you with on my end, let me know.
This is not a friendly site to navigate. it's frustrating and complicated ...and then I'm supposed to wait for how long? days? I want my money back!
Adam...help. I'm old. I cant figure all this out. I'm trying to buy an upgrade for a friend. I already paid but i dont see the upgrade on his account.
Moderator Edit: Removed personal info
Hey there, @indeeblue. 👋
Sorry for any trouble this has caused.
A specialist from our User Support team will be in touch via email soon to assist with the upgrade. Please keep an eye for their email message.
Thanks so much for your patience during this process! 🎹
Hey, @peterbroitman. 👋
Unfortunately, we do not offer phone support.
I checked in with our User Support team, and it looks like you've already contacted them via email.
Someone will reach out to you via email shortly. If you don't receive the email soon, please be sure to check your spam / junk folder to make sure it didn't end up there.
Thanks for your patience! 🎧