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Re: Logged into premium and still getting ads

Local Performer

I too am looking for phone support.... I have question about an account that isn't working. I don't have 2 to 3 days to get a question answered. I want immediate help. If that isn't available then I'm not going to continue service with this provider.

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Re: Logged into premium and still getting ads

Moderator
Moderator

Hi there, @yourpad2mn. 👋

Unfortunately, we do not offer phone support. However, we do offer support via email, live chat, and via the Pandora Community. 

I've gone ahead and escalated your issue over to one of our User Support specialists via email. If you don't see the message soon, please be sure to check your spam / junk folder. 

Thanks for your patience during this process! 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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Pandora Customer Service Help Line phone number

Local Performer

I have looked everywhere  online for a Pandora customer support phone number and just can't find one.  I have a question regarding my subscription that I can't get answered online. Does anyone know the phone  number?

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Re: Pandora Customer Service Help Line phone number

Moderator
Moderator

@arleenpenny Our customer service team does not actually provide phone support.

If you need help with anything, you can send them a message directly for asssitance here.

Thanks for being a part of the community! 🎧

Adam | Community Moderator

Let's share music in the Playlist Swap

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Re: Pandora Customer Service Help Line phone number

Local Performer

Need phone number have some questions

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Re: Pandora Customer Service Help Line phone number

Moderator
Moderator

@Joann227 While our support team does not currently provide phone support, you can always contact them directly via email by submitting a message through our help page

That being said, I'm happy to see if I can help out with anything on my end - if not, I can escalate you over to our support team.

Let me know how I can assist. 

Adam | Community Moderator

Let's share music in the Playlist Swap

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Re: Pandora Customer Service Help Line phone number

Local Performer

If I can’t talk to a real person on a phone, then please cancel my subscription immediately 

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Re: Pandora Customer Service Help Line phone number

Moderator
Moderator

Hi @Dhhaas

It looks like you've emailed our User Support team as well. We don't offer phone support but our User Support team will be happy to help via email. Please be on the look out for their response. 

Thanks for posting to community. 

Tanner | Community Moderator

Let's share music in the Playlist Swap

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Re: Irritated with Pandora Customer service

Local Performer

Need to speak to someone for assistance to set up account properly. 

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Re: Irritated with Pandora Customer service

Moderator
Moderator

@Alex2 Nice to see you around the community. 😎

While you can always contact our support team by submitting a message through our help page, I'm happy to see if I can help with this on my end. 

To clarify, did you need some help with creating a new Pandora account?

If so, you should be able to do so by following the steps on our Create an account help page article.

Let me know how it goes.

Adam | Community Moderator

Let's share music in the Playlist Swap

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Re: Irritated with Pandora Customer service

Local Performer

I'm trying to add another radio to my Pandora acct. It is asking me for a PIN and I have no idea what PIN they are talking about.

 

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Re: Irritated with Pandora Customer service

Moderator
Moderator

Hi @Oregoncowgirl, thanks for posting. Sorry for any trouble with your account. 

Can you do me a favor and take a screenshot/photo of what you're seeing when it asks for a PIN. If you need help with out to take a screenshot, let me know. 

Tanner | Community Moderator

Let's share music in the Playlist Swap

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