You can update your account information from either a computer or a mobile device.
To update your email address from a mobile device:
To update your email address from our website:
*If you are updating your password, please enter your previous password to confirm the changes. Then the new one will take effect.
@WAudette This means that you have more than one Pandora account set up - one registered under an old email address, and one already registered under the new email address you are attempting to update the old account with.
I will have someone from our support team contact you privately via email to further assist with this.
Please keep an eye out for their message.
@WAudette I wanted to follow up on this. Our support team attempted to send you an email, however it doesn't appear the email address connected to your Community profile is valid.
If you need further assistance with this, please submit a new message directly through our help page here.
@lnoenalinda If that error message is popping up, then that means you already have an account registered under the new email address you are attempting to use.
I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!