Incorrect login error after entering correct info

[LVM]

I changed password and hit save. Another box pops up and asked for password. I enter it and I get error message that I entered wrong password. I have tried this at least 5 times.

Help!

Moderator Edit: Edited title for clarity

[AdamPandora]

@LVM I'm going to have someone from our support team contact you privately via email to help make sure this gets resolved.

Please keep an eye out for their message.

Thanks for your patience in the meantime. 🤝

[mytguy]

I am having the same problem. The confirm password prompt only accepts the old password.

I should also add that the new password does not stick. I am unable to change the password.

[AdamPandora]

@mytguy I have escalated your report over to our support team.

They will be contacting you privately via email as well to help look into this.

Please keep an eye out for their message.

[jbowser]

I am having this same issue as well.

[AdamPandora]

Keep an eye out for an email coming from our support team, @jbowser.

They will be sending you a separate message to help look into this further.

Thanks for your patience in the meantime!

[wardude2010]

I am having the same issue.  Can Pandora support please send help my way as well?

Thank you

[AdamPandora]

@wardude2010 No problem.

I will have our support team send you an email to help look into this.

Please keep an eye out for their message.

[Rook]

I have been having the exact same issue as well for over a month now. It really needs to be fixed from a usability standpoint

[AdamPandora]

@Rook I definitely understand your frustration.

Someone from our support team will be contacting you privately via email to help look into this.

Please keep an eye out for their message.

[b21jessica]

I'm having the same issue. Help?

[csrichins]

Me, too! 

[AdamPandora]

@csrichins I created a ticket for you with our support team.

They will be contacting you privately via email, so please keep an eye out for their message.

[AdamPandora]

@b21jessica Someone from our support team will be sending you an email to help look into this further.

Please keep an eye out for their message.

[joycecee48]

I have been trying since November and just tried again and it won't take the new password.  I have been advised my password HAS BEEN BREACHED on my Pandora site!!!  And I can't even change it?!!  Not cool.

[AdamPandora]

@joycecee48 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

[ssalavec]

I am having the same problem

[karatekid_1]

so I've been trying to login on my computer at work and it keeps saying that either the username or password is incorrect when nothing has changed in about 10 years of me having the account. I'm not able to change the password because I don't use that email anymore. what can I do to be able to listen to my music, I don't want to start a new account and have to relike all the songs again. I don't know what to do at this point. 

[AdamPandora]

@ssalavec I am going to have someone from our User Support team reach out to you privately via email to help make sure this gets resolved.

Please keep an eye out for their message.

[AdamPandora]

@karatekid_1 I have created a ticket with our support team for you.

They will be contacting you privately via email, so please keep an eye out for their message.

Thanks for your patience in the meantime!