I changed password and hit save. Another box pops up and asked for password. I enter it and I get error message that I entered wrong password. I have tried this at least 5 times.
Moderator Edit: Edited title for clarity
I am having the same problem. The confirm password prompt only accepts the old password.
I should also add that the new password does not stick. I am unable to change the password.
Hello, if this is a systemic issue it would be a great help to your Pandora community to post it here than to have us ask for a private message to fix an annoying system problem.
That said, I am concerned my account may have been compromised and I am UNABLE to change my password. I get the same Incorrect password on the confirmation window. I am stuck with a compromised password. Pleas ehelp and fix this for all of your users.
Thank you, Robert
@outadventurer Since the issue you are experiencing involves sensitive account information, this isn't something that we can support publicly over the Community.
This being said, I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
I have been having the exact same issue as well for over a month now. It really needs to be fixed from a usability standpoint