Getting a invalid birthday problem when trying to open an account
@Redman1957 Sorry for the confusion.
Try entering just your birth year (e.g., 1975); do not include the month or day of your birthdate.
Hope this helps. Let me know how it goes.
>>Check out: The Listener Lounge: November 2023
>>Visit New Music: Picks of the Week (12.3.23)
@Redman1957 Sorry for the confusion.
Try entering just your birth year (e.g., 1975); do not include the month or day of your birthdate.
Hope this helps. Let me know how it goes.
>>Check out: The Listener Lounge: November 2023
>>Visit New Music: Picks of the Week (12.3.23)
it is not working with just the year
@cklein It looks like you already have an account registered with Pandora, so you won't be able to create a new one with the same email address.
To clarify, were you having trouble logging into this existing account?
Let me know.
>>Check out: The Listener Lounge: November 2023
>>Visit New Music: Picks of the Week (12.3.23)
i made a mistake and put the wrong birthday
@iiiheartmeme_ You can update the birth year we have on file with your account.
To update your account information, first launch the Pandora app.
Thanks for listening to Pandora!
>>Check out: The Listener Lounge: November 2023
>>Visit New Music: Picks of the Week (12.3.23)
Getting invalid birthday
@1Tanicker1 It looks like you already have a Pandora account created.
To clarify, did you need help resetting your password so you can regain access to it?
Let me know.
>>Check out: The Listener Lounge: November 2023
>>Visit New Music: Picks of the Week (12.3.23)
it said that sorry something went wrong
@IsaiahR14 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?
Thanks for working with me on this.
>>Check out: The Listener Lounge: November 2023
>>Visit New Music: Picks of the Week (12.3.23)
trying to enter birthday but coming up invalid
Hi there, @handylew. 👋
Sorry to hear that you're running into that error. Looks like you already have an existing Pandora account.
I've gone ahead and escalated your issue to our team via email. Someone will be reaching out to you soon to offer further assistance with your account.
Thank you for your patience as we navigate this process together. 🎧