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Merging an old and new account together

Local Performer

I need to know if there is a way to add my old playlist and favorites to my new account?

 

Moderator Edit: Edited title for clarity

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Re: Email changed how do I add my old playlist to my new account

Moderator
Moderator

@Patrick Unfortunately, there isn't a way to multiple merge accounts together.

With that being said, it sounds like you may have an old account registered under a different email address where all of your original stations/playlists were created. 

Our support team has confirmed with me that they will be contacting you via email at the email address your Pandora account is registered under.

Please keep an eye out for their message and they will be happy to look into this further with you.

 

Adam | Community Moderator

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Re: Email changed how do I add my old playlist to my new account

Moderator
Moderator

@Patrick Unfortunately, there isn't a way to multiple merge accounts together.

With that being said, it sounds like you may have an old account registered under a different email address where all of your original stations/playlists were created. 

Our support team has confirmed with me that they will be contacting you via email at the email address your Pandora account is registered under.

Please keep an eye out for their message and they will be happy to look into this further with you.

 

Adam | Community Moderator

Let's share music in the Playlist Swap

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Re: Email changed how do I add my old playlist to my new account

Local Performer

Thank you

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Re: Email changed how do I add my old playlist to my new account

Local Performer

Did they help you? I'm having the same problem. 😒

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Re: Email changed how do I add my old playlist to my new account

Moderator
Moderator

Hey there, @JNice. 👋

Looks like you've been in touch with our User Support team recently. 

Someone has responded to your email. If you don't see the message, please check your spam / junk folder to make sure it didn't end up there.

Thanks so much for your patience during this time! 🎧

Alyssa | Community Moderator

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Re: Email changed how do I add my old playlist to my new account

Local Performer

how can I get help with this same matter I have several accounts and would like to merge accounts 

I have created several accounts do to employment emails ( no personal emails allowed) and no longer have access to those emails to reset PSWD, and would love to get the music all in one account. Is this possible ?

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Re: Email changed how do I add my old playlist to my new account

Moderator
Moderator

@ocnluvr2 Someone from our support team will be contacting you privately via email to look into this further.

Please keep an eye out for their message.

Thanks for your patience in the meantime! 🤝

Adam | Community Moderator

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Re: Contacting Pandora Personnel

Local Performer

I have two accounts and want to combine to one. I pay yearly for one and monthly for the other. Can I get credit from the yearly account and apply it to the monthly?

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Re: Contacting Pandora Personnel

Moderator
Moderator

@Robertm While there isn't a way to merge multiple accounts together, I will have someone from our support team reach out to you privately via email to help make sure you aren't paying for two separate subscriptions.

Please keep an eye out for their message.

Thanks for your patience! 

Adam | Community Moderator

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Two accounts . want to merge my stations

Local Performer

I have an old account where I have over 200 statstations and would like to add or merge to my new account which has 1 station. Thanks

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Re: Two accounts . want to merge my stations

Moderator
Moderator

@yahairm4992 I moved your post to this thread to keep the Community organized.

While there isn't a way to merge two accounts together, what I recommend doing is deleting the new account you created, so that you can instead update your old account with your current email address.

I am going to have someone from our support team contact you privately via email to assist with this.

Please keep an eye out for their message.

Thanks for your patience!

Adam | Community Moderator

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Pandora Accounts with Same Email Need Merging

Local Performer

I have an old Pandora account associated with my email and a new Pandora account associated with the same email via Sirius XM. I would like to merge both of my Pandora accounts. Where can I find instructions or support with this matter? 

 

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