Having a similar problem on a Yamaha RX- V671. Was recently asked to sign back into my Pandora account on the Yamaha RX- V671. When I signed in with the same account/email address all my stations were removed. When I log into my Pandora account with a Windows PC using Firefox all my stations are listed.
@Sam63 It sounds like you may be logged into the wrong account - I checked the Pandora account connected to your Community profile, and I am not seeing any recent sign-in attempts on a Yamaha device.
I recommend signing out of your Yamaha device, and then signing back in using the same email address that is connected to your Community profile.
Let me know if this helps.
You were correct. Somehow my Yamaha receiver had a Yahoo email address logged in, a name or address I do not know. I was able to log out the unknown address then logged in with my email address and my stations were there. Thanks for the help.
Pandora should be made aware of this incident and look into how another email address with log in credentials was able to log into my account. Thanks again.
Hi. after a phone update, I too have lost all of my stations. I do have a 2nd account, but both are free accounts. If I have to, I wil revreate my stations, bit I ahouldn't have to do that.
Hello. I am having a similar issue. I didn't get a new phone, but my playlists are suddenly missing from my mobile device. I tried adding a new playlist, but it won't appear. My playlists load up on my laptop, but I'm fearful they will disappear with time as well. This has been occuring since I have been getting Pandora premium offers despite already being subscribed. Is there a way to fix this?
Edit: I have only one account.
Edit 2: I have resolved my own issue and located the playlists.
I switched phones today, and upon logging back into my Pandora account, majority of my stations and "thumbs up" songs are missing. I've tried re-installing the app several times to no avail. Please help, I've had my stations for several year and I would hate to have to start from scratch.
@shen It sounds like you may have multiple accounts registered with Pandora if you are now seeing a different station list after signing in on your new phone.
I am going to have someone from our support team contact you privately via email to help make sure this gets straightened out.
Please keep an eye out for their message. 📬
@Tnjed54 It sounds like you may have more than one account registered with Pandora.
I am going to have someone from our support team contact you privately via email to help make sure this gets resolved.
Please keep an eye out for their message.
Thanks for your patience in the meantime! 🤝