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Where did my stations go?

Local Performer

Like many others I see, I have lost my saved stations. I have over 50 stations..... I do not want the advice of downloading new ones. It took YEARS to get those stations perfected by liking and disliking certain songs suggested on the stations. How can I RECOVER these stations? Thinking of switching to Spotify if we can't find a solution to recover them. 

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Re: Where did my stations go?

Moderator
Moderator

@minkypye I moved your post to this thread to keep the community organized.

It looks like the Pandora account connected to your community profile is a new one that was recently created on 06/26/2020.

This means that your original account was created using a different email address.

I recommend signing out of Pandora, and then signing back in using the email address you originally used to create your account with.

In the meantime, I will also have someone from our support team reach out to you privately via email to help make sure this gets resolved.

Please keep an eye out for their message.

Thanks for your patience! 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

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New lost my pandora list

Local Performer

New lost my pandora list

New phone lost my pandora?

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Re: New lost my pandora list

Moderator
Moderator

@scott54 Is it possible you signed into the wrong account on your new phone?

It may help to sign out of Pandora on that device, and then sign back in using the email address your Pandora account is registered with.

In the meantime, I will also have someone from our support team reach out to you via email to help make sure this gets resolved. 

Please keep an eye out for their message. 📬

Adam | Community Moderator

Let's share music in the Playlist Swap

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Stations missing

Local Performer

All of my stations are gone. I have been listening to them for 10 years and they just disappeared. I can't find them when I open my app or on my laptop. 

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Re: Stations missing

Moderator
Moderator

@Xlschillinglx It sounds like you may have recently logged into the wrong account if you are seeing a different set of stations on your devices.

I recommend logging out, and then logging back in using the email address you originally used to create your account with.

In the meantime, I will have someone from our User Support team contact you privately via email to help make sure this gets straightened out.

Please keep an eye out for their message.

Thanks for your patience! 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

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Playlists and stations

Local Performer

I lost all my saved playlists and stations for my pandora premium I've tried everything also when I went to my playlists it's got music that is not mine 

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Re: Playlists and stations

Moderator
Moderator

@Lisabohot It sounds like you may have multiple accounts set up with Pandora.

I say this because the Pandora account your Community profile is associated with shows no history of being upgraded.

This means your upgraded account is likely registered under a different email address.

I am going to have someone from our support team contact you privately via email address to help get this straightened out.

Please keep an eye out for their message.

Thanks for your patience in the meantime! 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

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Re: Restoring My Thumbs Up Playlist

Underground

My Pandora thumbs up playlists for 3 of my stations have disappeared. How can I get them back? 

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Re: Restoring My Thumbs Up Playlist

Moderator
Moderator

@electricsoul99 This appears to be an issue with you having multiple accounts set up with Pandora.

I am going to have someone from our support team reach out to you privately via email to help get this resolved.

Please keep an eye out for their message. 📬

Adam | Community Moderator

Let's share music in the Playlist Swap

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My collection is gone

Local Performer

Changed phones and reinstalled the P app.  Signed back in and my collection is gone.

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Re: My collection is gone

Moderator
Moderator

@Alexisdrebi My guess is you have multiple accounts set up with Pandora if you are now seeing a different station list after logging back into your account.

I am going to have someone from our support team contact you privately via email to get this straightened out.

Please keep an eye out for their message. 📬

Thanks for your patience!

Adam | Community Moderator

Let's share music in the Playlist Swap

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