cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Recovering boyfriend's account

Dkjanasns
Local Performer

My new account was linked with my boyfriend’s account and his accounts playlists and stations got deleted in the midst of me trying to create a new profile for my self.  Can you help with restoring his pandora account. 

 

Moderator Edit: Edited title for clarity

Labels (1)
0 Kudos
1 Solution

Accepted Solutions

AdamPandora
Community Manager
Community Manager

@Dkjanasns My guess is his account is registered under a different email address - I recommend having him sign out of Pandora on his device, and signing back in using the email address his account was originally registered with.

In the meantime, our support team will also be contacting you separately via email to help make sure this gets resolved.

Keep an eye out for their message.

Hope we continue to see you around the community! 🎶

View solution in original post

0 Kudos
1 Reply

AdamPandora
Community Manager
Community Manager

@Dkjanasns My guess is his account is registered under a different email address - I recommend having him sign out of Pandora on his device, and signing back in using the email address his account was originally registered with.

In the meantime, our support team will also be contacting you separately via email to help make sure this gets resolved.

Keep an eye out for their message.

Hope we continue to see you around the community! 🎶

0 Kudos